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Privacy Policy – updated May 2023

Community in Partnership Knowle West, who manage Filwood Community Centre are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.filwoodcentre.org.uk (our site) you are accepting and consenting to the practices described in this policy. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Community in Partnership Knowle West a registered charity, number 1079436.

 

We are also a private limited company by guarantee registered in England and Wales under company number 03301167. Its registered office and trading address is Filwood Community Centre, Barnstaple Road, Bristol, England, BS4 1JP.

We may collect and process the following data about you:

  • Information you give us (such as signing up to our newsletter)

  • Information we collect about you (such as the number of times you visit our website)

 

We use information held about you in the following ways:

  • Information you give to us. We will use this information to provide you with the services that you request from us and to notify you about changes to our service.

  • Information we collect about you. We will use this information to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

 

We collect personal information through a number of different ways when you choose to interact with us, all of which are subject to strict data security processes to ensure your personal information is kept safe at all times. In addition, we use the following data processors to enable us to collect, process and securely store the data we obtain:

  • We use Wix to process donations made through our website

  • We use EventBrite to process some ticket bookings

  • We use Mailchimp and MailMunch to manage our email communications

  • We use Airtable to process our registration and equalities forms

Any data processed on behalf of CiPKW is processed only to the extent required by them to perform the services that CiPKW requests. Any use for other purposes is strictly prohibited within a data sharing agreement between us and the provider. Furthermore, any data that is processed by third parties must be processed within the terms of this policy and in accordance with the United Kingdom Data Protection Act 2018 and General Data Protection Regulation 2018. We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

 

We may share your information with selected third parties including:

  • our funders and academic partners.

  • analytics and search engine providers that assist us in the improvement and optimisation of our site.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@filwoodcentre.org.ukOur site may, from time to time, contain links to and from websites operated by third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. We may revise and update this Privacy Policy at any time and will indicate at the top of this page when this Privacy Policy was last revised.

If you have any questions, contact us here. 

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